Information We Collect

We collect information that you voluntarily provide when completing an enquiry or quotation form on our website, contacting us by email or telephone, or otherwise interacting with our business.

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This information may include:

• Name

• Email address

• Telephone number

• Address details relating to your move

• Preferred moving date

• Information relating to your move

• Any additional information you choose to provide

 

We may also collect anonymous website usage data through cookies and analytics tools.

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations and moving services

• Manage customer relationships

• Improve our website and services

• Meet legal and regulatory obligations

 

By submitting an enquiry through our website, you consent to Fairway Moves contacting you regarding your enquiry and the services you have requested.

 

We will never sell your personal information to third parties.

 

Sharing Your Information

Where necessary, we may share information with trusted suppliers and partners who help us deliver our services, such as storage providers, overseas agents, IT providers and professional advisers.

We only share information where it is required to provide our services or meet legal obligations.

 

Data Security

We take appropriate measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

 

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and accounting requirements.

 

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Object to certain processing activities

• Withdraw consent for marketing communications